When it comes to pet travel, you want experts with impeccable connections around the world.
We’re the only veterinary group in Southeast Asia certified by both the International Pet And Animal Transportation Association (IPATA) and the International Air Transport Association (IATA). That means we have inside knowledge, and we can tap into a global network of experts in all things pet-travel related.
To make extra sure your pet travels smoothly, we don’t deal with middlemen. Our qualifications and memberships mean we can work directly with the airline that flies your furry family member. That’s an extra level of comfort that everything is seamless for your pet (and a better chance that you get the best fares, too).
After a long and stressful move, nothing beats the joy of having your pet safe and sound in your arms again. We want that for you. By working closely with pet owners every step of the way, we ensure you don’t miss out on any crucial steps in your pet relocation process.
That time and expertise is essential because the consequences of a mistake can be irreversible. The horrible truth is that pets without the right paperwork sometimes don’t make it home. That’s why our experts spend as much time as necessary with you to determine the best travel options to bring your pet home.
All you want is for your pet to arrive safe in your new home. But even the tiniest overlooked detail could delay or even prevent that from happening. That’s why you need trustworthy specialists who know the pet-travel industry inside out.
Our team can help you with the necessary medical tests and paperwork. They can also advise you on which carrier or travel route is best suited for a quick and stress-free flight for your loved one.
Pet relocation is a complicated and stressful affair. As expats with pets ourselves, we’ve been there, done that. And we know firsthand how frustrating it is dealing with miscommunications and mistakes when you just want your pet in your arms again.
Our international pet travel staff are native English speakers. Their communication skills allow them to skillfully handle your pet’s international travel paperwork with minimal errors. We sit with pet owners, go over your options and make sure you understand every step and procedure of moving your pet across international borders. Once you’ve talked to us, you can feel a lot more relaxed about the exciting journey ahead.
We’ll minimise your anxiety during the time between your pet’s departure and their arrival. Thanks to our investment in project management software, you have easy access to reference material and we’re across every detail. That means we can keep you up to date from departure to arrival.
Every country wants your pet’s health documents in order, but every country has its own requirements. When you’re bouncing back and forth between your travel agent and veterinarian, it’s easy to make mistakes. So why not let us take care of everything?
We’re your travel agent and veterinarian rolled into one, so there are no gaps in the service. We provide all the medical testing and vaccinations your pet needs for a seamless journey to their new home.
On top of that, we store your pet’s medical records in an integrated system, which means that our pet-travel team can access and file your information without any chance of missing a critical test or record.