Embarking on a new adventure in a different country is an exciting journey, and we understand that planning your pet’s journey is just as important as yours.
Navigating the complexities of pet relocation can be overwhelming, and that’s why our compassionate team of highly-skilled experts is here to support you every step of the way. Together, we’ll guide you through the regulatory maze, ensuring that you and your pet are swiftly reunited, ready to embrace your new life together.
Our unique position as the only veterinary group in Southeast Asia accredited by the International Pet And Animal Transportation Association (IPATA) and the International Air Transport Association (IATA) reflects our commitment to you.
When choosing us as your pet travel provider, you embark on a journey filled with unwavering support and understanding, allowing you to focus on your new adventure with complete peace of mind. We are here to help.
What Sets Us Apart
When it comes to pet travel, you want experts with impeccable connections around the world.
We’re the only veterinary group in Southeast Asia certified by both the International Pet And Animal Transportation Association (IPATA) and the International Air Transport Association (IATA). That means we have inside knowledge, and we can tap into a global network of experts in all things pet-travel related.
To make extra sure your pet travels smoothly, we don’t deal with middlemen. Our qualifications and memberships mean we can work directly with the airline that flies your furry family member. That’s an extra level of comfort that everything is seamless for your pet (and a better chance that you get the best fares, too).
After a long and stressful move, nothing beats the joy of having your pet safe and sound in your arms again. We want that for you. By working closely with pet owners every step of the way, we ensure you don’t miss out on any crucial steps in your pet relocation process.
That time and expertise is essential because the consequences of a mistake can be irreversible. The horrible truth is that pets without the right paperwork sometimes don’t make it home. That’s why our experts spend as much time as necessary with you to determine the best travel options to bring your pet home.
All you want is for your pet to arrive safe in your new home. But even the tiniest overlooked detail could delay or even prevent that from happening. That’s why you need trustworthy specialists who know the pet-travel industry inside out.
Our team can help you with the necessary medical tests and paperwork. They can also advise you on which carrier or travel route is best suited for a quick and stress-free flight for your loved one.
Pet relocation is a complicated and stressful affair. As expats with pets ourselves, we’ve been there, done that. And we know firsthand how frustrating it is dealing with miscommunications and mistakes when you just want your pet in your arms again.
Our international pet travel staff are native English speakers. Their communication skills allow them to skillfully handle your pet’s international travel paperwork with minimal errors. We sit with pet owners, go over your options and make sure you understand every step and procedure of moving your pet across international borders. Once you’ve talked to us, you can feel a lot more relaxed about the exciting journey ahead.
We’ll minimise your anxiety during the time between your pet’s departure and their arrival. Thanks to our investment in project management software, you have easy access to reference material and we’re across every detail. That means we can keep you up to date from departure to arrival.
Every country wants your pet’s health documents in order, but every country has its own requirements. When you’re bouncing back and forth between your travel agent and veterinarian, it’s easy to make mistakes. So why not let us take care of everything?
We’re your travel agent and veterinarian rolled into one, so there are no gaps in the service. We provide all the medical testing and vaccinations your pet needs for a seamless journey to their new home.
On top of that, we store your pet’s medical records in an integrated system, which means that our pet-travel team can access and file your information without any chance of missing a critical test or record.
Don’t just take our word for it!
Meet our purrfect customers
Moving our dog internationally seemed daunting, but ADI was outstanding! They handled everything smoothly and efficiently, providing reassurance every step of the way. Highly recommended!
World-class pet relocation service! They not only catered to our pet’s needs but also made sure we were comfortable and informed throughout the process. It was a seamless transition. Thank you!
Our journey with our two fur babies was made incredibly comfortable by ADI’s team. They showed excellent attention to detail and a deep understanding of our pets’ special needs. Thank you for listening to us and navigating us safely through such a complicated trip!
My daughter’s rabbit was handled with care and compassion throughout the travel process, something that I was really worried about before travelling. ADI’s vets, travel team and reception all went above and beyond to help us have a great experience. Would highly recommend to any pet owner.